Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS

• Complimentary ground shipping within 1 to 7 business days
• In-store collection available within 1 to 7 business days
• Next-day and Express delivery options also available
• Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
• See the delivery FAQs for details on shipping methods, costs and delivery times 

 

PAYMENT METHODS 

      Adorn Tap accepts the following payment methods:

• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
• Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
• PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

 

EXCHANGES POLICY

At Adorn Tap, we are committed to delivering quality and style you’ll love. If something isn’t quite right, we offer a 5-day exchange window from the date of shipment.

Items must be returned in unused, unworn, and original condition, with all tags and packaging intact to be eligible for an exchange.

Please note, we follow a strict no return and no refund policy. 

All shipping costs related to exchanges are to be borne by the customer. Original shipping and handling charges are non-refundable.

Exchanges are subject to product availability. If the requested item is unavailable, the exchange request will not be processed.